Developing a Performance Measurement Plan

Purpose: Tutoring organizations can maximize student outcomes using a transparent, data-driven approach to track progress, refine instruction, and ensure continuous improvement. A well-structured Performance Measurement Plan (PMP) helps tutoring providers define success, measure impact, and make informed decisions. Below are key steps to designing a PMP that strengthens program effectiveness, supports tutor development, and enhances student learning.

Performance Measurement Plan Overview

A Performance Measurement Plan (PMP) is a structured roadmap for evaluating a tutoring program’s effectiveness. It tracks progress using clear benchmarks and key metrics, helping answer essential questions like:

  • Are we on track?
  • What’s working well?
  • How can we improve?

The Importance of a Performance Measure Plan

A strong PMP enables targeted, data-driven improvements by:

  • Tracking progress toward tutoring goals.
  • Centralizing essential program data.
  • Avoiding the need to reinvent data collection each year.
  • Defining what data to collect (e.g., survey questions).
  • Ensuring continuous learning and program refinement.
  • Supporting program expansion while maintaining quality.
Key Components of an Effective Performance Measure Plan 
Aligning to the Logic ModelIdentify the specific aspects of your tutoring program that need measurement (e.g., student growth, tutor effectiveness).
Defining Success MeasuresEstablish clear indicators that show whether the program is achieving its intended impact.
Selecting the Right Data Collection ToolsUse appropriate methods (e.g., assessments, attendance tracking, surveys) to gather meaningful data.
Setting Performance BenchmarksEstablish target dates and expectations to track progress and make timely adjustments.

Steps to Developing a Performance Measure Plan 

  1. Use Your Logic Model – Identify short-term impact goals and key program outputs.
  2. Establish Success Criteria – Determine what quality and quantity indicators matter most.
  3. Choose Data Collection Methods – Align tools with each measure (e.g., assessments for academic growth, surveys for student experience).
  4. Create a Review Timeline – Define how often data will be analyzed and acted upon.
  5. Set Clear Benchmarks – Use past performance, peer comparisons, or research to define realistic goals.

Ensuring a Strong Performance Measurement Plan

  • Measures should accurately capture program effectiveness.
  • Data collection should be practical, efficient, and embedded in daily operations.
  • Indicators must be reliable and meaningful, providing insight into student learning and tutor effectiveness.
  • Redundant or unnecessary measures should be streamlined or removed to focus on what truly matters.