Purpose: Tutors can only meet expectations if they understand them clearly. Well-defined expectations support tutors in fulfilling their roles effectively, safeguarding students, and maintaining program consistency. Tutors benefit from seeing examples of success and missteps – with clear explanations for both.
This tool is not legal advice—consult an attorney for legal requirements.
How to Define and Communicate Expectations
- Provide Written Guidelines: Develop a Tutor Handbook outlining expectations, policies, and procedures. Require tutors to sign an acknowledgment form.
- Deliver Verbal Training: Review key expectations during onboarding and provide real-life examples.
- Encourage Clarifications: Foster an open environment for questions and discussion.
- Reinforce Over Time: Use check-ins, coaching, and feedback loops to sustain key policies.
Core Training Topics for Tutor Expectations
- Professionalism & Conduct
- Arrive on time, be prepared, and maintain a professional demeanor.
- Establish appropriate boundaries in interactions with students, families, and staff.
- Protect student information by following confidentiality guidelines.
- Instructional Responsibilities
- Deliver sessions as planned and adapt to student needs.
- Use approved materials and instructional strategies.
- Track student progress, conduct data reflections, and submit reports as required.
- Equity & Inclusion
- Foster an inclusive and respectful learning environment.
- Recognize and address implicit bias.
- Apply culturally responsive teaching practices.
- Safety & Program Compliance
- Follow mandatory reporting requirements (if applicable).
- Adhere to security protocols (e.g., background checks and ID badges).
- Implement online tutoring safety measures when relevant.
- Communication & Collaboration
- Communicate effectively with students, families, and program staff.
- Report concerns or challenges proactively.
- Seek support when needed.
Ongoing Support
- Regular Check-ins: Supervisors reinforce key expectations in team meetings.
- Observation & Feedback: Tutors receive coaching to meet program standards.
- Professional Development: Continued learning opportunities focus on best practices.