Strong, Academically Focused, Student-Tutor Relationships

Purpose: This reflection guide is designed to help tutoring programs intentionally build and sustain strong, academically focused student-tutor relationships as a core driver of program success. High-impact tutoring is most effective when students feel deeply connected to their tutors—when respect, trust, confidence, motivation, and self-awareness are woven into every interaction.

By using this guide to reflect on relationship-building practices, tutoring programs can ensure that relational quality remains at the center of their program design and implementation. The five pillars outlined here provide a framework for continuous improvement, allowing program leaders and tutors to assess relationship strength, avoid common pitfalls, and cultivate the kind of safe, affirming, and motivating environment where students thrive academically.

The Five Pillars of Strong Student-Tutor Relationships
Review the five pillars of strong, academically focused student-tutor relationships. 

Pillar Actions
Respect Tutors serve as the adults in the relationship. To earn students’ respect, tutors provide consistent and fair direction while valuing students’ time and effort.
Trust Tutors build trust by following through on commitments and demonstrating kindness, consistency, and respect, regardless of student responses.
Confidence Tutors push students to take academic risks, learn from mistakes, and achieve goals they didn’t think possible. Tutors communicate high expectations and believe in students’ potential.
Motivation Tutors connect with students individually and demonstrate how learning aligns with their interests and goals.
Self-AwarenessTutors help students recognize their strengths and growth areas, encouraging accountability to ambitious goals.

Examples of Strong vs. Weak Student Relationships
Reflect on the effective student-tutor relationship practices while identifying pitfalls to avoid across the five pillars.

Pillar Strong Weak
Respect Tutors enforce session norms consistently, and students engage in expectations.Tutors enforce norms inconsistently or selectively, leading to disengagement.
Trust Tutors use careful language and always follow through on commitments.Tutors say one thing but do another (e.g., promising to return to a question but never doing so).
Confidence Tutors express confidence in students' abilities through words and actions.Tutors claim to believe in students but demonstrate low expectations through their actions.
Motivation Tutors connect tutoring sessions to students' goals and interests, making learning relevant.Tutors fail to connect learning to real-world relevance or student goals, reducing engagement.
Self-AwarenessTutors honestly assess student strengths and challenges, celebrating progress in actionable ways.Tutors either ignore student progress or share feedback in dismissive or unhelpful ways.

Evaluating Student-Tutor Relationships
Use the list of student-centered survey questions to assess the quality of student-tutor relationships. Questions can be used in surveys (Yes/No or Likert scales) to measure student experiences and reflect on opportunities to improve on these relationships over time. 

Pillar Questions for Evaluating Student-Tutor Relationships 
Respect 
  • “How much do you respect your tutor?”
    • Not at all/A little bit/Somewhat/Quite a bit/A tremendous amount
  • “How respectful is your tutor towards you?”
    • Not at all/A little bit/Somewhat/Quite/Extremely
Trust 
  • “How supportive is your tutor?”
    • Not at all/A little bit/Somewhat/Quite/Extremely
  • “How often do you feel judged by your tutor?”
    • Never/Once in a while/Sometimes/Frequently/Almost all the time (Reverse scored)
  • “How much do you trust your tutor?”
    • Not at all/A little bit/Somewhat/Quite a bit/A tremendous amount
  • “How often does your tutor follow through on what they say they will do?”
    • Never/Once in a while/Sometimes/Frequently/Almost all the time 
Confidence 
  • “When you feel like giving up on a difficult task, how likely is it that your tutor will make you keep trying?”
    • Not at all/A little bit/Somewhat/Quite/Extremely
  • “Overall, how high are your tutor’s expectations of you?”
    • Not high at all/Slightly high/Somewhat high/Quite high/Extremely high
Motivation 
  • “How much does your tutor motivate you?”
    • Not at all/A little bit/Somewhat/Quite a bit/A tremendous amount
  • “How often does your tutor make real-world connections to what you are learning?”
    • Almost never/Once in a while/Sometimes/Often/Almost all the time
Self-Awareness
  • “To what extent does your tutor help you recognize your strengths?”
    • Not at all/A little bit/Somewhat/Quite a bit/A tremendous amount
  • “To what extent does your tutor help you overcome your struggles?”
    • Not at all/A little bit/Somewhat/Quite a bit/A tremendous amount