5.5 Training and Supporting Tutors

Every tutor needs to do more than just follow a curriculum; they must be trained to build strong relationships, create safe and supportive environments, manage distractions, implement effective interventions, analyze data, and leverage deep content knowledge. Comprehensive pre-service training lays a vital foundation, but ongoing coaching that continuously sharpens and revitalizes tutors' skills will not only enhance their quality and retention, but also significantly accelerate student growth. Section 5.5 features recommendations and resources for tutor onboarding, pre-service training, ongoing coaching, and continuous program improvement to maintain robust tutor infrastructures.

BEFORE YOU BEGIN

To establish effective support for tutors, ensure you have completed the following tasks:

ONBOARDING
Key RecommendationsCorresponding Resources
  • Clearly define the districts’ expectations of tutors (e.g., professionalism, communication, technology) and commitment to tutors (e.g., legal protection, training, safety) before training begins.
Reading: Setting Expectations with Tutors
  • Collaborate with district HR to create agreements that align with hiring regulations and program-specific needs.
Higher Education Institution Playbook: Tutor: Screening and Expectations
  • Use formal agreements to document expectations, including conducting reference and background checks.
Reading: Tutor Background Check Guidance: Ensuring Student Safety
PRE-SERVICE TRAINING
Key RecommendationsCorresponding Resources
  • Provide program-specific training that covers essential content knowledge, effective teaching strategies, and facilitation techniques. Utilize the Tutor Training Library to search for free tutor training modules. 

Database: Tutor Training Library

Highlighted training specific to diverse learning needs:

  • Create reference materials and shared rubrics that summarize expectations of the tutor position, including instructional practices, safety expectations, session structure, and relationship-building.

Checklist: Designing and Planning Pre-Service Training 

Template: Planning for Pre-Service Training (Word Document Available)

Example: Metro Nashville Public Schools Tutor Pre-Service Training Modules

Reading: Early Literacy Tutor Training Recipe Book

  • Train explicitly on approaches and interventions for supporting diverse learning needs and cultural competency.
  • Train tutors to accurately collect data to monitor student outcomes and use data effectively to adapt lesson plans to meet individual needs.
  • Train thoroughly on safety and data privacy policies. Have tutors sign that they have read and understood these policies. See Element 5 on the Local Education Agency (LEA) Self-Assessment.
Reading: LEA Self-Assessment (See Page 14)
ONGOING PROFESSIONAL DEVELOPMENT AND COACHING
Key RecommendationsCorresponding Resources
  • Establish routine coaching and observation sessions with consistent pairing to help tutors refine their instructional skills and teaching practices.

Example: Pre-Service and Ongoing Support Training from School Districts

Checklist: Ongoing Tutor Training, Supervision, and Support

  • Create opportunities for workshops and peer learning sessions where tutors can share challenges, exchange ideas, and refresh their understanding of social-emotional learning, interventions, and student well-being.
Example: Baltimore City Public Schools: Implementation Walk-Through
  • Build a constructive feedback culture by incorporating regular debriefs and shared performance rubrics that provide clear guidance for improvement. Emphasize tutor practices that support social-emotional learning and special populations.
 
  • Provide tutors with resources and tools to establish and track personal improvement goals.

Toolkit: Early Literacy Tutor Continuous Learning Resource Bank

Template: Tutor Goal Setting and Progress Tracking (Word Document Available)

  • Create coaching materials and coach training that support practices that foster academic success and overall well-being in the tutors. Share observation/performance rubrics in advance with the tutor.

Reading: Tutor Coaching Feedback Guidance

Checklist: Tutor Performance (PDF Available)

  • Encourage tutors to build awareness around the distribution of their attention between students of various genders, race, or language to mitigate any hidden bias.
Reading: Educator Attention: How computational tools can systematically identify the distribution of a key resource for students
STAKEHOLDER FEEDBACK AND CONTINUOUS PROGRAM IMPROVEMENT
Key RecommendationsCorresponding Resources
  • Streamline data processing by utilizing a Data Analytics Dashboard such as Accelerate’s DATAS dashboard.
Toolkit: Accelerate's DATAS Toolkit
  • Collect feedback from tutors, teachers, administrators, students, and families to ensure training remains flexible and responsive to changing program goals and needs.

Example: Data Collection Tools

Template: Tutoring Survey Instruments 

  • Conduct regular analysis of the student metrics collected to monitor success and make adjustments.
Reading: Recommended Student Data Metrics for High-Impact Tutoring Programs
  • Analyze student performance, tutor feedback, and training outcomes to conduct tutor training improvement analysis.
 
  • Create a plan to support and train tutor coaches, utilizing feedback to adjust tutor practices and provide additional training.

Toolkit: Fostering Collaboration With Educators

Template: Tutor Training Improvement Analysis (Word Document Available)

PLANNING FOR LONG TERM
  • Use tutor feedback to customize training materials and strategies.
  • Routinely adapt coaching to fit data trends and student needs.
Tutoring Quality Standards and Self-Assessment Indicators
Take the free, 15-minute, and research-based Local Education Agency (LEA) Self-Assessment. This subsection addresses these tutoring quality standards and Self-Assessment indicators.
Tutor
Tutor Preservice Training
The program provides high-quality onboarding and training, tailored to program context.
1b.1 | Accessible reference materials summarizing position expectations
1b.2 | Onboarding sessions for tutors that cover role expectations, program design, and general guidance
1b.3 | Initial professional development focused on tutoring program implementation including training on effective facilitation, implementing data practices, and building positive relationships
1b.4 | Initial training on implementing DEI practices including understanding the the experiences and backgrounds of the population of students served
1b.5 | Initial training on implementing specific instructional practices that support ELLs and students with IEPs
1b.6 | Pre-service training in social and emotional learning
1b.7 | Surveys or other opportunities for tutors to provide feedback on supports and training
Tutor
Tutor Coaching and Feedback
The program provides ongoing support to tutors such as through coaching on the effective use of research-informed practices that foster academic success and overall student well-being.
1c.1 | Assigned staff member (or coach) for each tutor to provide support on the effective use of research informed practices that foster academic success
1c.2 | Assigned staff member (or coach) for each tutor to provide support on the effective use of research informed practices that foster overall student well-being
1c.3 | Established routine for ongoing observation of tutors
1c.4 | Set times to debrief observations and provide feedback to tutors
1c.5 | Support for staff who support or coach tutors, including resources and training to deliver quality feedback
1c.6 | Ongoing training and follow-up on implementing DEI practices
1c.7 | Ongoing training and follow-up on implementing specific instructional practices that support multilingual learners (MLL) and students with IEPs
1c.8 | Ongoing training to support overall student well-being
1c.9 | Surveys or other opportunities for tutors to provide feedback on coaching supports
Instruction
Student-Tutor Relationship
The program has an intentional strategy and supporting systems to build strong, positive relationships between students and tutors.
3c.1 | Training and coaching for tutors on strategies to build positive student-tutor relationships during in-person or virtual sessions that are grounded in equity
3c.2 | Training and coaching for tutors on asset-based approaches to interacting with students (e.g., tutors reinforce a growth mindset when students struggle)
3c.3 | System for monitoring and responding to ongoing student-tutor relationship dynamics
Instruction
Instructional Practices
Tutors use research-based instructional practices aimed at fostering academic success and overall student well-being.
3e.1 | A set of clearly articulated instructional practices used by tutors and aligned with the program design
3e.4 | A system of supports and interventions for meeting language needs of multilingual learners (MLL)
3e.5 | A system of supports and interventions for meeting the needs of students with IEPs
Safety
Safety Protocols

The program has health, physical safety, and emergency management protocols in place to provide an environment conducive to learning and fosters awareness and understanding of the protocols.

Note: This standard, as all others, is applicable for both in-person and virtual tutoring programs.

5a.1 | Health protocols that meet all federal, state, and local legal guidance
5a.3 | Guidance for tutors on mandatory reporting laws in your state. Training for tutors on mandatory reporting laws in your state 
5a.4 | Protocols to protect student physical safety
5a.5 | Protocols to protect students from bullying/cyberbullying
5a.6 | Protocols for emergency management
5a.7 | Resources for tutors and staff to foster awareness and understanding of social, emotional, and mental health
5a.8 | Systems to ensure all safety protocols are implemented with fidelity
5a.9 | Practices to assess and systematically address disparities in disciplinary measures